The Package
Your first days in Kenya should be about finding your feet, not trying to figure everything out at once.
Our First Week Concierge gives you personalised, practical support as you arrive, helping you navigate the essentials and begin your new chapter with greater confidence.
Even when you have planned your move carefully, arriving is when everything suddenly becomes real.
You may need to understand transport, get connected, find your way around, buy essentials and learn how everyday systems work.
None of these things are necessarily difficult on their own. But when everything is unfamiliar and happening at the same time, even simple tasks can become frustrating.
Having someone local to guide you can make those first days considerably easier.
The First Few Days Can Feel Overwhelming
Practical Support From the Moment You Arrive
First Week Concierge gives you a trusted point of support during the early stage of your transition.
Rather than spending your first days trying to work everything out yourself, you have someone who can help you understand how things work, navigate your surroundings and deal with the immediate practicalities that come with arriving in Kenya.
Our role is not to plan your life for you.
It is to help you feel informed, supported and increasingly confident navigating it yourself.
How It Works
Your First Week, Made Simpler
We Prepare
Before you arrive, you tell us about your plans, accommodation, priorities and anything you are particularly concerned about.
We Personalise Your Support
We focus your First Week Concierge around what you actually need rather than giving every client exactly the same experience.
You Arrive
DBK helps you navigate the agreed practicalities during your first days in Kenya.
You Find Your Feet
As you become familiar with your surroundings and everyday systems, you begin navigating life in Kenya with greater independence and confidence.
What You Receive
Depending on your selected package and agreed requirements, support can include:
✓ Preparation before your arrival
✓ Arrival and local orientation support
✓ Guidance around your new neighbourhood
✓ Transport guidance and practical local information
✓ Support understanding mobile connectivity and mobile money
✓ Help locating supermarkets, pharmacies and everyday essentials
✓ Orientation around useful local services
✓ Guidance on everyday systems that may be unfamiliar
✓ Practical recommendations based on your circumstances
✓ A trusted local point of contact during your first days
First Week Concierge or Life Setup?
Arrival Support Versus Establishing Your Life
These two services support different stages of your transition.
First Week Concierge focuses on your immediate arrival.
It helps you orient yourself, understand your surroundings, navigate essential everyday systems and become comfortable during your first days.
Life Setup and Settling In goes further.
It focuses on establishing the practical systems, services and routines you need for everyday life once the immediate arrival period has passed.
The simplest way to think about it is:
First Week Concierge helps you land.
Life Setup and Settling In helps you establish your life.
Frequently Asked Questions
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No. First Week Concierge can also be useful for returning diaspora who have spent significant time abroad and would value practical support while adjusting to everyday life in Kenya again.
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If you need more extensive support establishing everyday life in Kenya, our Life Setup and Settling In service is the natural next step.